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    Last Updated: 26.09.2024

    eSimBooking.com Privacy and Cookie Policy

    Thank you for choosing eSimBooking as your eSIM provider. This Privacy Policy aims to help you understand how we collect and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

    Some basic principles related to GDPR:

    Clear Purpose: The data controller must clearly inform the customer of the purpose for which personal data is collected.
    Relevant Data: The data controller must collect only the necessary data; this is the principle of data minimization.
    Retention Period: Personal data must be retained for a sufficient time for the data controller to achieve its purpose; beyond this period, the data must be deleted.
    Individual Rights: Individuals can exercise their rights over the personal data held by the data controller: access, correction, or deletion.

    Information We Collect

    Personal Information
    When you visit our website or use our services, we may collect the personal information you voluntarily provide. This information includes:
    Full name
    Email address
    Contact information
    Billing information
    Device information (for activation and troubleshooting)
    Usage Data
    We may also collect information on how our website and services are accessed and used. This information includes:

    Browser type
    Pages visited
    Access times and dates

    How We Use Your Information

    We use the information we collect for various purposes. These purposes include:

    Providing and maintaining our services
    Personalizing your experience
    Completing transactions
    Improving our website and services
    Communicating with you
    Resolving issues and providing support

    Data Security

    We prioritize the security of your personal information. We implement industry-standard security measures to protect against unauthorized access.

    Disclosure of Your Information

    We may share your personal information in the following cases:

    With third-party service providers to facilitate our services
    In response to legal requests or to comply with applicable laws
    To protect our rights, privacy, safety, or property, and that of our users
    Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your browser experience and analyze website traffic. You can set your browser to reject cookies, but some features of our website may be limited.

    Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of the third-party sites you visit.

    Your Choices

    You have the right to access, update, or delete your personal information.
    You have the right to opt-out of marketing communications.
    You can disable cookies from your browser settings.

    Changes to This Privacy Policy
    We reserve the right to update our Privacy Policy from time to time. Any changes will be posted on this page, and the last update date will be indicated.

    Contact Us

    If you have any questions or concerns about our Privacy Policy, you can reach us at [email protected] or via our call center.

    By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing eSIM Booking.

    Download our App for Effortless eSIM Management

    eSIM Booking on the App Store and Google Play! Purchase eSIM easily, manage, and install instantly!

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    Frequently Asked Questions

    Welcome to eSIM Booking! You are at the right place to access reliable and user-friendly eSIM solutions. Below you can find frequently asked questions to help you make the most out of our platform.

    If you have any other questions or need personalized assistance, do not hesitate to contact our support team. Thank you for choosing eSIM Booking!

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    Have more questions?

    Cannot find the answer you are looking for? Visit our Help Center.

    Help Center
    What is eSIM Booking?
    eSIM is a chip integrated into your device that allows you to get mobile service without a physical SIM card. It offers continuous connectivity and flexibility for travelers. eSIM Booking uses this technology to provide seamless connectivity to travelers abroad. Our users can activate their mobile plans effortlessly, avoiding the hassle of buying a new SIM card.
    How does eSimBooking.com work?
    eSimBooking.com provides a platform for users to buy and activate eSIMs. Explore our catalog, select the plan you want, and follow the simple steps to activate. Start your connection instantly without needing a physical SIM card.
    Which countries and operators do you cover?
    We offer eSIM solutions for over 200 countries and operators. Our catalog is constantly updated, so please check our website for the latest information. We offer extensive coverage to ensure you stay connected wherever you go.
    Is my device compatible with eSIM?
    Most modern smartphones, tablets, and smartwatches are compatible with eSIM technology. However, it is important to check your device's specifications for compatibility. We are here to help you make the best choice.
    How can I activate my eSIM?
    The activation process is quite simple. After purchasing an eSIM plan, follow the step-by-step activation guide provided in your email confirmation. Just scan the QR code sent to you by email or manually enter the activation information.
    Can I keep my current phone number?
    Yes, you can keep your current phone number when switching to an eSIM plan. For more information, consult our support team.
    How can I manage my eSIM account?
    Once your eSIM is activated, you can manage your account through our user-friendly online portal. Monitor your data usage, extend your plans, or update your account settings at any time.
    What happens when I change my device?
    If you change or upgrade your device, you cannot transfer your eSIM to the new device. Once activated, the eSIM cannot be transferred or reused. Please keep your eSIM on your device until its expiration date.
    How can I contact customer support?
    Our customer support team is always ready to assist. Visit our support page for FAQs, guides, and troubleshooting tips. For further assistance, don't hesitate to contact us via live chat, WhatsApp, or email.
    Is the eSIM activation process secure?
    The security of your information is very important to us. We apply high-security standards to provide our users with a safe experience during the activation process. Your eSIM-related transactions are fully encrypted and protected.
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